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Mobile app imaging breathes new life into payment system still popular with older bank customers
Thousands of consumers have been left dissatisfied and the backlog of cases is growing
Missed mortgage payments now appear on credit references in the UK
Industry to adopt fair new rules — but only at the year end
Cover can reduce risks but cannot help dodge official bans
HMRC takes far more from late payers than it returns to those who overpay
Tomorrow’s retirees want guaranteed income — but not at any price
FCA plans depend on credit agencies collating new financial data on customers
Do your homework before taking out a ‘lifetime mortgage’ on your property
Consumer watchdogs raise concerns about customers’ debt risks
Customers hit by Brexit-linked bans scramble to make new arrangements
30,000 retail jobs under threat after desolate week on the high street
Supermarket claimed fraudulent activity on customer accounts
The pandemic has left many of us needing help to safeguard our futures
Making a ‘Money Claim Online’ is an alternative option for consumers seeking redress
Knowing your rights is key to managing the financial considerations of losing your job
FT experts took questions on the job support scheme and employment rights
Account holder tells of eight-week battle to recover £150,000 bank transfer
Pandemic prompts new tech adaptations, but experts warn of pitfalls
FT Money wants to hear readers’ top tips about the will-making process
Rising reports of fraud under lockdown mean banks are on red alert for signs of suspicious transactions
FT readers reveal their experiences with the probate system
Increasing numbers of consumers turn to card providers for help
Threat of redundancies and business failures means higher earners need help with their finances
Claer Barrett answers reader questions on employment rights
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