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    • Wednesday, 31 August, 2022
      Lindsay Cook
      Equity release loans surge as older homeowners raise funds

      Borrowers appear undeterred by rising interest rates

    • Friday, 1 April, 2022
      Lindsay Cook
      Lasting Power of Attorney reforms cannot come soon enough

      The system is mired in old-fashioned pen and paper bureaucracy

    • Tuesday, 22 February, 2022
      Lindsay Cook
      Energy bills recharge the case for solar panels

      Installation could cut annual electricity bills by £600

    • Tuesday, 1 February, 2022
      Lindsay Cook
      Navigating delays in portfolio transfers

      Platforms working to cut holds-ups as industry moves out of pandemic

    • Tuesday, 7 December, 2021
      Lindsay Cook
      Neil Woodford investors hit transfer hurdles

      Red tape can make switching Isas between advisers tricky

    • Wednesday, 10 November, 2021
      Lindsay Cook
      Time to give Save As You Earn a boost

      Lift the ceilings on employee savings schemes

    • Wednesday, 13 October, 2021
      Lindsay Cook
      Beware giving lenders a stake in your home

      Court case over 1990s’ shared appreciation mortgages has lessons for today

    • Friday, 3 September, 2021
      Lindsay Cook
      Householders struggle to obtain promised aid for green homes

      After scrapping the troubled 2020 scheme, the government must get things right with its new fund, next year

    • Friday, 30 July, 2021
      Lindsay Cook
      Why cheques aren’t quite dead yet

      Mobile app imaging breathes new life into payment system still popular with older bank customers

    • Wednesday, 30 June, 2021
      Lindsay Cook
      Is the Financial Ombudsman getting it right?

      Thousands of consumers have been left dissatisfied and the backlog of cases is growing

    • Thursday, 3 June, 2021
      Lindsay Cook
      Covid’s hidden impact on your credit credentials

      Missed mortgage payments now appear on credit references in the UK

    • Tuesday, 27 April, 2021
      Lindsay Cook
      Buyers beware of insurers overcharging loyal customers

      Industry to adopt fair new rules — but only at the year end

    • Wednesday, 24 March, 2021
      Lindsay Cook
      Travel insurance and your summer holiday abroad

      Cover can reduce risks but cannot help dodge official bans

    • Friday, 19 February, 2021
      Lindsay Cook
      Government interest charges breach the credibility gap

      HMRC takes far more from late payers than it returns to those who overpay

    • Thursday, 14 January, 2021
      Lindsay Cook
      Time to tighten rules on ‘buy now pay later’ operators

      Consumer watchdogs raise concerns about customers’ debt risks

    • Thursday, 19 November, 2020
      Lindsay Cook
      ‘Why did Sainsbury’s cancel my grocery delivery?’

      Supermarket claimed fraudulent activity on customer accounts

    • Thursday, 29 October, 2020
      Lindsay Cook
      Smooth landing for holiday refund dispute

      Making a ‘Money Claim Online’ is an alternative option for consumers seeking redress

    • Thursday, 17 September, 2020
      Digital banking
      Revolut saga spotlights concerns over digital banks’ service standards

      Account holder tells of eight-week battle to recover £150,000 bank transfer

    • Thursday, 21 May, 2020
      ExplainerPersonal Finance
      Flight refunds: will credit card companies pay out?

      Increasing numbers of consumers turn to card providers for help

    • Friday, 17 January, 2020
      Lindsay Cook
      Retired customers find it harder to break up with their bank  

      Finding a good credit card deal when you’re older is more difficult

    • Wednesday, 13 November, 2019
      Lindsay Cook
      Should your retirement plan budget for paying the rent?

      The pensioners of the future may not be homeowners

    • Thursday, 26 September, 2019
      Personal Finance
      Thomas Cook collapse: can I get compensation?

      150,000 holidaymakers stranded abroad, while hundreds of thousands face uncertainty about future travel plans

    • Thursday, 5 September, 2019
      Lindsay Cook
      Parents of students face hard lessons in finance

      Few students qualify for the full maintenance loan

    • Wednesday, 7 August, 2019
      Lindsay Cook
      Last-minute tips to claim for mis-sold PPI

      £10bn is still unclaimed with the deadline looming

    • Wednesday, 12 June, 2019
      Lindsay Cook
      Protecting your buying rights with little-known card laws

      Credit cards cover you when your seller goes bust — or fails to deliver what you ordered

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