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Claims management companies have driven a big rise in successful claims to the regulator, experts say
Flood of claims lodged with Financial Ombudsman Service after customers dispute banks’ rulings
Care home provider allows staff to get paid for shifts without waiting for monthly payday
Strategic review launched after scrutiny increases over complaints to ombudsman
Whether renting a flat or applying for a loan, you will probably need the help of a homeowner
QuickQuid and Pounds to Pocket owner accuses ombudsman of ‘moving the goalposts’
Can loan caps and creditworthiness standards cut risks without killing off regulated providers?
How Salary Finance works with employers to help staff escape payday loan trap
Financial regulator accused of ‘lack of action on predatory lending’
Employers should abandon a payroll system left over from the last century
Payday loans, ticket sales and package deliveries among services most complained about
Specialist consumer-financiers help bridge earnings gap for federal workers
Companies should consider offering compensation, says Financial Conduct Authority
Non-profit group financed by consumer campaigner
CashEuroNet UK faces £2.5m in costs in first half on ombudsman charge of £550 per complaint
Campaign of complaints aimed at hurting peers of collapsed Wonga
Payday lender files for administration in UK while overseas units continue to trade
Borrowers with a poor financial history could be driven back towards loan sharks
Claim farmers are seeking new cash cows as the mis-sold PPI window closes
As PPI deadline looms, CMCs turn attention elsewhere for income
Group struggles to adapt to new rules after years of profits
Unauthorised bank borrowing up to seven times more expensive
Group looks to take advantage of looser regulation of sector under Trump administration