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Campaign of complaints aimed at hurting peers of collapsed Wonga
Customers targeted by ‘push payment scams’ not automatically to blame, says ombudsman
Funding for FOS should be re-evaluated says independent review
From airline charges to bogus property rentals, here are the things to look out for
Dissatisfaction grows about the ineffectiveness of the UK’s complex ombudsman system
FCA favours right of redress for businesses where courts are not a ‘realistic option’
Decision follows high profile lending scandals
Dividend payment glitch leads to calls for City watchdog to intervene
Financial Ombudsman Service reports more people are falling into debt
Companies under fire despite watchdog imposing tough new rules on sector
Regulators face high court challenge over refusal to investigate Secured Energy Bonds collapse
Financial watchdog ‘cannot be confident its actions are reducing misconduct,’ report says
City watchdog hits out at companies based overseas offering banned home loans to UK borrowers
Spread betting firm to compensate some clients after ruling by Ombudsman
PPI complaints on the wane but paid-for accounts fuel new caseload for ombudsman
Financial Conduct Authority finds ‘serious failings’ over handling of complaints
Financial watchdog will review handling of mis-selling complaints
Ombudsman warns numbers falling more slowly than expected
Messages from top management are failing to reach the frontline, study finds
Centurion funds could take three years to liquidate
Ombudsman says products often work out expensive and can be inflexible
Client did not receive service from the bank
42% increase in people struggling to repay debts
Insurer ‘should have done more’ after cancer diagnosis
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