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    • Wednesday, 30 June, 2021
      Money MentorLindsay Cook
      Is the Financial Ombudsman getting it right?

      Thousands of consumers have been left dissatisfied and the backlog of cases is growing

    • Friday, 24 April, 2020
      Schwarzenegger campaign pushes PPI mis-selling payouts to £38bn 

      Last-ditch adverts reached 32m people in UK and prompted rush of claims

    • Wednesday, 12 February, 2020
      PPI complaints break 2m barrier 

      Flood of claims lodged with Financial Ombudsman Service after customers dispute banks’ rulings

    • Tuesday, 17 December, 2019
      FCA levies first fine against claims management company over PPI

      Professional Personal Claims is handed £70,000 penalty for misleading branding and flawed claims

    • Thursday, 24 October, 2019
      Royal Bank of Scotland
      RBS slumps to loss on weak investment banking and £900m PPI hit

      UK bank forced to set aside £900m to deal with last-minute compensation demands

    • Wednesday, 23 October, 2019
      Shop Direct surprises bondholders with big PPI provision

      UK online retailer takes a £241m provision over insurance it sold to its customers

    • Friday, 18 October, 2019
      Nationwide Building Society
      Nationwide told to refund £2m for PPI breaches

      Affected customers received incorrect statements on cost of insurance policies

    • Monday, 16 September, 2019
      UK banks in stand-off with government over PPI claims

      Debate over whether compensation should be paid to creditors of bankrupt estates

    • Sunday, 15 September, 2019
      Claims management companies prepare for PPI comedown

      Groups that submit consumer applications benefited from £50bn mis-selling scandal

    • Tuesday, 10 September, 2019
      FT News Briefing podcast9 min listen
      WeWork urged to pull IPO, UK election bid fails

      Softbank urges WeWork to shelve its hotly-anticipated IPO

    • Tuesday, 10 September, 2019
      News in-depth
      The UK’s slow-burn £50bn banking scandal

      After Barclays and Lloyds, the payment protection insurance fiasco rivals the industry’s worst

    • Monday, 9 September, 2019
      PPI scandal hits £50bn after claims rise at Lloyds and Barclays

      UK banks are latest to report last-minute compensation surge in mis-selling fiasco

    • Monday, 9 September, 2019
      LexLloyds Banking Group PLC
      Lloyds/PPI: Horta-Osório’s £50bn legacy Premium content

      Chief executive miscalculated badly when it came to PPI

    • Thursday, 5 September, 2019
      LombardMatthew Vincent
      CYBG pays the price for not knowing its share of £50bn PPI bill

      Uncertainty over how many claims may be upheld sent shares down 20%

    • Thursday, 5 September, 2019
      CYBG plc
      Virgin Group hit by sharp share price fall at CYBG

      UK lender loses fifth of market value after warning of further PPI costs

    • Wednesday, 4 September, 2019
      LexUK banks
      RBS/PPI: feeling the burn Premium content

      UK bank’s payment protection insurance costs will be higher than expected

    • Wednesday, 4 September, 2019
      Royal Bank of Scotland
      RBS to take hit of up to £900m from late PPI claims

      Provision to wipe out up to a third of UK lender’s annual profits

    • Friday, 30 August, 2019
      Inside LondonNeil Collins
      We’ll miss PPI refunds, a form of QE for the masses

      Total cost to UK banks has now passed £48bn, including £12.5bn spent on admin

    • Friday, 30 August, 2019
      News in-depthPersonal Finance
      After PPI, what could be the next banking mis-selling scandal?

      Claims management companies are switching their attention to payday loans, investments and pensions

    • Thursday, 29 August, 2019
      Banking regulator fears return of PPI-type scandals

      FCA warns that lenders could repeat bad behaviour in next recession

    • Friday, 23 August, 2019
      RBS and Santander ordered to fix PPI breaches

      CMA tells banks to appoint monitoring bodies after failures to adhere to rules

    • Wednesday, 7 August, 2019
      Money MentorLindsay Cook
      Last-minute tips to claim for mis-sold PPI

      £10bn is still unclaimed with the deadline looming

    • Wednesday, 31 July, 2019
      Lloyds Banking Group PLC
      Late surge in PPI charges hurts Lloyds results

      Total bill for compensating customers passed £20bn in the first half

    • Friday, 5 July, 2019
      Lex
      UK banks/mis-selling: unhaPPIness Premium content

      The deep wounds inflicted on lenders by insurance scandal

    • Friday, 5 July, 2019
      Banks hit by wave of last-minute PPI claim inquiries

      Some companies have trebled mis-selling information requests as August deadline nears

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