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Spanish parent’s perseverance pays off as lender goes from PR nightmare to steady profit provider
TSB’s chief customer officer Robin Bulloch announced as interim chief executive
Spanish owner points to ‘great asset’ but Co-op chief says UK lender remains ‘a natural fit’
Richard Meddings to step down from lender’s board later this year
The UK bank is not a great asset; it is not a terrible one either
Collapse presages sale of UK high street lender TSB
Economic pressures in the country are among the fiercest in the eurozone
Politicians and regulators might welcome deal but bank risks taking on expensive burden
Country’s second-biggest lender confirms talks on same day it announced sale of US operations
Move by Spanish-owned lender will trigger loss of 969 jobs
Bank’s loans and deposits back to levels before 2018 service problems
Deal strengthens French fund house position in Spain
UK bank switches provider after disastrous 2018 upgrade that locked out 2m customers
British bank scraped a small profit for the first quarter
Banco Sabadell agrees deal to offload real estate services unit and Bankia nears €3bn bad debt sale
Shares in Bankia, Sabadell and CaixaBank fall after being told to refund customers
Chair of bank’s owner says compensation efforts have ‘not gone the way I would like’
Paul Pester pays price for disruption caused to millions of customers
Online banking and in-branch systems problems follow recent upgrade that caused chaos
Role of in-house IT provider under scrutiny after botched systems switch
Tech failures at TSB, Visa, Aviva and Phoenix Wealth anger customers
Head of FCA says bank initially overwhelmed by customer complaints over fraud
Awards for executives’ general performance have not been ruled out after IT problems
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