Add this topic to your myFT Digest for news straight to your inbox
Sharp rises in the cost of petrol and food have pushed millions more people into poverty
The nature of people’s debts have changed significantly — so too must debt solutions
New Consumer Duty regulations are, in principle, good for investors, but time will show what they mean in practice
UK judge’s acceptance of plan moves guarantor lender closer to resuming business
Queen’s Speech should have contained measures to tackle worsening living standards
Claims management companies have driven a big rise in successful claims to the regulator, experts say
Flood of claims lodged with Financial Ombudsman Service after customers dispute banks’ rulings
Care home provider allows staff to get paid for shifts without waiting for monthly payday
Strategic review launched after scrutiny increases over complaints to ombudsman
Whether renting a flat or applying for a loan, you will probably need the help of a homeowner
QuickQuid and Pounds to Pocket owner accuses ombudsman of ‘moving the goalposts’
Can loan caps and creditworthiness standards cut risks without killing off regulated providers?
How Salary Finance works with employers to help staff escape payday loan trap
Financial regulator accused of ‘lack of action on predatory lending’
Employers should abandon a payroll system left over from the last century
Payday loans, ticket sales and package deliveries among services most complained about
Specialist consumer-financiers help bridge earnings gap for federal workers
Companies should consider offering compensation, says Financial Conduct Authority
Non-profit group financed by consumer campaigner
CashEuroNet UK faces £2.5m in costs in first half on ombudsman charge of £550 per complaint
Campaign of complaints aimed at hurting peers of collapsed Wonga
Payday lender files for administration in UK while overseas units continue to trade
Borrowers with a poor financial history could be driven back towards loan sharks
International Edition